(4.6 / 5)2399+ Ratings

BrandMentions Reviews

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Overall Rating

4.6
10 Reviews
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About BrandMentions

BrandMentions is an affordable and easy-to-use tool that allows users to monitor their brand mentions across various platforms, including social media, news, blogs, & videos. It offers a range of features and use cases such as brand monitoring, reputation management, competitor spying, media monitoring, and business intelligence. Users can also benefit from real-time email notifications, white-label PDF reports, and the ability to connect with Google Analytics. Customers have praised BrandMentions for its comprehensive web mentions, clean dashboard, intuitive app, and exceptional customer support. The tool's Boolean search capability allows users to find the most relevant results possible and opens up possibilities for lead generation, influencer research, product mentions, and more. Overall, BrandMentions is a valuable and powerful tool for businesses that need to track their brand or keyword online.

BrandMentions Pros & Cons

BrandMentions offers a range of benefits and also has a few drawbacks. Here are some of the pros and cons:

Pros:

  • Excellent User Interface: The platform is user-friendly, making it easy to navigate and find mentions.
  • Automatic Scheduling of Reports: This feature allows for efficient tracking and management.
  • Extensive Filtering Options: These help in tracking mentions effectively.
  • Brand Mention Tracking: The tool helps track mentions, which is crucial for brand reputation management.

Cons:

  • Exclusive Features: Some features are available only for exclusive plans, which might limit the functionality for users on lower-tier plans.
  • Slow Loading Process: Users have reported a slow loading process, which can affect the user experience.
  • No Telephonic Support: The lack of phone support can be a drawback for users who prefer this mode of communication.
  • No Real-Time Alerts on Lower-End Plans: This could limit the effectiveness of the tool for users on these plans.

Remember, it's always important to consider both the pros and cons before deciding on a tool. The right choice depends on your specific needs and circumstances.

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BrandMentions Customer Reviews (10)

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Charlene Cordero
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Apr 28, 2023
Heather Henderson
Heather Henderson
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Apr 27, 2023
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Ronald Oswalt
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Apr 27, 2023
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Dwayne Rodriguez
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Apr 26, 2023
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BrandMentions Customer’s Q&A

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BrandMentions Features and Benefits

BrandMentions is a comprehensive tool that offers a wide range of features and benefits. Here are some key aspects:

  • Social Media Monitoring: It monitors social media for mentions of anything relevant to your brand. This includes all major social media platforms and non-social websites. If your brand shows up in the news, on a blog, a review site, or anywhere else, the platform finds it and notifies you for quick action.

  • Brand Reputation Management: It helps businesses manage their brand reputation. By always being aware of who talks about you and what, you get the power to understand and protect your reputation in a fiercely competitive market.

  • Competitor Analysis: It allows you to analyze your competitors’ strategies. The more you can find out about your business and your competitors, the more you can learn, adapt, and ultimately flourish.

  • Customer Engagement: It helps you discover and engage with your customers and the key influencers in your niche. This gives you larger brand exposure and great insights about your target market.

  • Customer Acquisition & Retention: It helps you get to know your customers' core interests and create products that will meet their exact needs and desires. It tells you where to promote your products and find new customers.

  • Real-Time Notifications: It provides real-time alerts straight to your inbox every time you get new mentions or links. You now have instant access to all the critical data related to your brand across the web and social networks.

  • Comprehensive Sentiment Analysis: It immediately finds out the tone of the conversations you are mentioned in.

  • Extensive Filtering Options: It offers extensive filtering options to help you track mentions.

  • Automatic Scheduling of Reports: It allows automatic scheduling of reports for efficient tracking and management.

  • Excellent User Interface: It has an excellent user interface that makes it easy to use.

Please note that some features may be available only for exclusive plans. Also, users have reported a slow loading process as a drawback. Overall, BrandMentions is an affordable social media monitoring tool that helps businesses manage their brand reputation, analyze competitions, and more.

BrandMentions Pricing

BrandMentions offers several pricing plans to cater to different needs:

  • Growing Business: This plan costs $79 per month when billed yearly. It is great for small businesses looking to track marketing and PR campaigns.
  • Company: This plan costs $249 per month when billed yearly. It provides everything you need to track your brand and competitors.
  • Enterprise/Agency: This plan costs $399 per month when billed yearly. It allows you to track any brand, campaign, and competitor with complete historical data.

Each plan offers a different number of keywords, mentions, projects, and historical data. The update frequency and sentiment analysis also vary based on the plan. Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

Payment Method

BrandMentions accepts payments in advance for its services, requiring customers to pay 100% upfront. The payment details and conditions are outlined in the "Pricing" section of their website. Customers can choose from various Subscription Plans, which can be modified at any time, and are automatically renewed unless a cancellation is requested at least three business days prior to the end of the current term.

Payments can be made via credit card or PayPal, and users must provide payment details during the account creation process, especially if they opt for a free trial. After the trial period, billing will commence automatically unless cancelled. Additionally, BrandMentions does not offer refunds for unused services during the paid period.

BrandMentions FAQs

FAQ

BrandMentions Alternatives

Here are the top 10 alternatives to BrandMentions:

  1. Brandwatch Consumer Intelligence
  2. Brand24
  3. Mention
  4. Awario
  5. HootSuite
  6. Meltwater
  7. Sprout Social
  8. eclincher
  9. Signal AI
  10. Travel Appeal

These platforms offer similar services and are widely used for social media monitoring, sentiment analysis, and social reporting. They provide productive and sophisticated software solutions that can help businesses track and analyze online conversations, trends, and brand mentions across various platforms. For more detailed information about each platform, it's recommended to visit their official websites or contact their customer service.

FAQ

How To Open A BrandMentions Account?

To open an account on BrandMentions, follow these steps:

  1. Visit the BrandMentions website.
  2. Click on the "Start your free trial" button.
  3. Fill in the required fields, including First Name, Last Name, Email Address, and Password.
  4. Click on the "Create My Account" button.

After creating the account, a free trial is available for 7 days. After the trial period, the cost is $99/month, billed quarterly. Remember, there are no obligations and you can cancel anytime. Enjoy exploring the features of BrandMentions!

FAQ

BrandMentions Return Policy?

The return policy of BrandMentions is as follows:

To cancel an account, one needs to navigate to Account Settings > Billing. There, click on Subscription Details which will redirect to Billing information. Here, one can cancel the account by selecting Your Subscription and clicking on disable the recurring billing.

Please note, the cancellation will take effect following the end of the current billing cycle. No refunds are offered once a new billing cycle has started. Also, prices may increase as new features are released, and one will not be able to get the account back at current rates.

Remember, it's always important to read and understand the terms and conditions before signing up for any service.

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